Road Kill
Brad DeLong leads us to Fake Steve Jobs, who diagnoses Dell.
I love Charles Cooper of CNET and I respect the fact that he's got to print so many column inches per week in order to earn his paycheck but I have to take issue with his latest effort (see here) where he tries to argue that while Dell looks like crap today, in fact Dell could bounce back just the way Apple did. Coop is light on details and specifics and just sticks to the argument that "times change" and that "Dell has bounced back from previous stumbles so who knows?"
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What people overlook is that the advantages that allowed Dell to prosper for about a decade were all fleeting advantages. Dell was for a while an innovative company, but its innovations did not involve product design. They involved manufacturing and distribution efficiencies.
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The other reason Dell won't rebound is that the company is yoked to Microsoft. Vista has hurt them tremendously. Don't doubt it. All of the PC makers know this and they are furious about it. But what can they do? They put their future in the hands of the Beastmaster. They figured they could deal with the Borg's evil nature; they didn't anticipate having to deal with the Borg's incompetence.
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Which brings me to the real difference between Dell and Apple -- simply put, it's me. When you boil down all the facts and data, the real bottom line on Apple's rebound is that Apple rebounded because I came back to the company. I mean it's pretty obvious, isn't it? I get tossed out, the company goes into the crapper. I come back, the company booms. You don't need a weatherman to see which way the wind blows, as the Allman Brothers once sang.
Now as for Dell, well, you know what their big problem is? Dell doesn't have me. Or anyone like me. Mostly because, let's face it, there isn't anyone else like me. I'm one of a kind. Sui generis, as the French say.
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To think Michael Dell can do at Dell what I did at Apple is like thinking that if you give Michael Dell a striped shirt and put him in Picasso's old studio and let him buy supplies from Picasso's supplier then you'd have another Picasso. No. Apple is just that -- it's my paint store, the place I get my brushes and canvases and frames and smocks and the metal or clay or whatever Picasso used to make his sculptures. Apple is the loft where I do my work and make love to my nude models. Figuratively speaking. It's the kitchen where I pose for wacky photos with loaves of bread.
The truth on Dell? Dell is Gateway. Dell is Kaypro. Dell is Osborne Computer. It's DEC and DG and Apollo. It's a flower that bloomed and now must die. It's roadkill. It's mulch. Nothing wrong with that. In fact, it's a good thing.
Darn! I wish I could write like that.
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